FAQ

 

How much are freight charges?
$7 nationwide (New Zealand, up to 5 kilograms)
How long will it take for my order to arrive?
Depending on the day that the product is ordered your order will arrive between 2-3 days. Subject to the order being processed prior to 12.00pm on a weekday. Orders placed over the weekend will be sent on Monday and will be received within three days.

What methods can I pay by?
Mastercard, Visa, Cheque, and Direct Debit

What size am I?
For all size enquires please refer to the size charts.

I don’t have a Credit Card how else do I pay?
Cheque or Direct Debit.

How long do I have to return items?
Online Boutique is happy to exchange or issue a credit note on your garment within 10 DAYS from the date of purchase, provided you have your receipt and the garment is UNWORN with tags attached, however no refund will be given for change of mind.

This can be done via mail order with prior arrangement by e-mail. Special occasion items, bikinis and accessories are non-returnable. NO refunds, exchanges or credit notes on SALE ITEMS.

Please refer to the Returns Policy for more information.